Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@xelbin.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Xelbin is operated by Shenzhen Ruiwenxiao Trading Co., Ltd.
Company Name: Shenzhen Ruiwenxiao Trading Co., Ltd.
Address: 3rd Floor, No. 62, Ma'anshan West Area, Ma'anshan Community, Shajing Subdistrict, Bao'an District, Shenzhen City, Guangdong Province, China
Phone: +86 176 5193 7482
Email: support@xelbin.com